Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Every purchase you make at peets.com is absolutely safe. Peets.com uses Secure Sockets Layer (SSL), the industry standard for secure commerce transactions to transmit your credit card information over the Internet. This means your credit card number is scrambled during the transaction process, so that the information cannot be read as it travels over the Internet.

IP Addresses
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information in the interest of improving our site and service.

Cookies
A cookie is a unique identifier collected by the site to verify a return visitor's identity, or to understand how visitors navigate the site. The use of cookies is standard on the Internet and many major web sites use them. Most web browsers automatically accept cookies; however, you can usually change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept the cookie.

A "cookie" does not tell us who you are, your email address, or any other personal information. We use the information it provides to help us improve the site and our service, and to provide our visitors with a better experience, while on the site.

Even without accepting a cookie you can still access most of the features on the site. There will, however, be limitations on your use of some site functions. For example, if you choose to disable cookies you will not be able to view your orders on-line, store or update your user profile, or take advantage of promotional discounts.

Some of our business partners who provide services associated with our site, like banner advertising or email promotions, may use cookies. Since these partners set and read cookies using their own servers, we have no access to, or control over them. However, cookies do not permit access to confidential personal information about site visitors; rather they are used to keep track of traffic to the site.

Registration Forms
Our site's registration form requires users to give us contact information (like their name and e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future e-mails; see the choice/opt-out section below. Demographic and profile data may also be collected at our site. We use this data to help us improve this website and our service.

Business Partners
This site contains links to other sites. Universal Coffee Traders, inc. is not responsible for the privacy practices or the content of such Web sites.

Information collected on this web site --such as sales data or general demographic information-- is available to certain business partners of Universal Coffee Traders. Each such business partner enters into a confidentiality agreement with Universal Coffee Traders. This insures that data we collect from our customers will not be sold, rented, or otherwise distributed to parties unknown to Universal Coffee Traders; nor used for purposes other then those expressly sanctioned by Universal Coffee Traders. We never share specific information such as name, address, or email address at any time.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect visitors' contact information (like their e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). Contact information from the order form is used to send orders, and information about our company. The customer's contact information is also used to get in touch with the cutomer when necessary. Users may opt-out from receiving future e-mails. See the choice/opt-out section below. Financial information that is collected is used to bill the customer for products and services. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We use this data to help us improve this website and our service.

Choice/Opt-Out
Our site provides users the opportunity to choose how information you provide to us can be used by Universal Coffee Traders, Inc. If you are getting promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe. If you would like to be taken off our direct mail list, please call Customer Service at 305-937-4449. Please be reassured that we never sell, share, or otherwise give out any mail or email addresses to other vendors.

You can also send us an e-mail.

You can send paper mail to the following postal address:
Universal Coffee Traders, Inc.
Customer Service
20533 Biscayne Blvd
Suite 41311
Aventura, FL 33180-1529

Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

WebMaster
Universal Coffee Traders, Inc.
20533 Biscayne Blvd
Suite 41311
Aventura, FL 33180-1529
privacy@universalcoffeetraders.com